Incident analysis

Incident analysis is a problem solving approach using research, knowledge and analysis to target investigations / incidents with a view to finding solutions.

Some Key benefits to managers include:

• Focus the inquiry
• Prioritise lines of enquiry
• Identifying knowledge gaps
• Objective summary
• Manage information to inform decision making

What you know / what you don't know / what you need to know - Analysis can assist with all three scenarios

There are endless analytical techniques used to contribute to identifying fraudulent / criminal initiatives, policy abuse, system improvements, and process improvements.

National Intelligence Model products have traditionally been used by law enforcement agencies to great effect in identifying, solving and reducing crime, but the benefits of this model can easily transfer across to the commercial sector. Thorough analysis provides provenance of accurate management information which assists rational decision making when setting strategic direction.

Analytical charts provide succinct points of information in complex cases. They can provide you with an accurate picture of:

• what is actually happening
• the nature and extent of the problems
• the trends or patterns
• where the main threats lie
• the significance of the links between people, products, locations etc
• the usage of the telephone

LGC Forensics employ trained and experienced analytical staff who provide a range of services;

Case Consultation

• A targeted strategy for providing an incident analysis service that progresses, focuses and provides direction to the case.

Network Charts Association

• Depicts links between individuals, addresses, vehicles etc and the nature of those links

Timeline / Sequence of Events

• A straightforward presentation that portrays a chronology of events

Similar Fact Analysis

• Comparison of similarities and differences between method of offences used during different incident / events

Data Analysis

• Flow Charts – Of any process within a specific period of time. E.g. communication
• Frequency Charts – Amount of contact between different numbers
• Attribution – Profile billing / comparison to other sources of information, put at home during 1st and last calls of each day.